ALLEN, TEXAS – (8/17/2011) – InSO (http://www.inso.us), a provider of call center support services, is winning over clients that are based in the United States because they offer something that most international contact centers do not: domestic based project managers that submit detailed and daily reports to their US-based clients.
“At InSO, we realize that it can be stressful when considering outsourcing your contact centers or call center support services to an offshore entity,” explains Srii Srinivasan, marketing manger for InSO International Call Center. “That’s why we only hire seasoned and highly experienced project managers that are domestically based as our main point of contact with our valued domestic clients.”
Clients that contract InSO for their contact centers or call center support services receive daily updates from these domestically based project managers, apprising them of their daily reports in great detail to ensure that they are always in the loop with what’s going on with the call center support aspect of their contact centers campaign.
InSO also bides by a very stringent quality assurance (QA) protocol. All reps are required to undergo testing prior to being hired on to work at InSO and to service clients. A mandatory three years of call center experience with a proven track record of success and a high sales closing ratio are just but a few of the numerous other delimiting factors of reps being employed to work for InSO.
This is all in par with their strong approach to offering five star services to US clients.
“At InSO, we only hire the most experienced of personnel to man our contact centers, and to provide call center support service on behalf of our domestic-based US clients,” Srinivasan says.
“Our ideology is very simple at heart for delivering the very best in services: hire the very best, expertly train them and manage them, and empower InSO to always deliver nothing but the very best to our clients.”
Learn more about InSO contact centers and call center support services by visiting: http://www.inso.us.
About: InSO is an industry leading call center support services provider that features an international call center offering call center support services, contact centers, business process outsourcing (BPO), direct response call centers, technical support – including web, chat and email support – and a variety of other call center services.
InSO bides by a strict quality assurance protocol and offer a desirable flexible billing plan with no round-off billing. InSO has managed more than 200 campaigns to-date, and has established itself as an industry leader in international call centers with more than a decade of proudly service clients, and meeting or exceeding their expectations as a Tier 1 call center support services provider.
CONTACT:
Srii Srinivasan
Marketing Manager
Email: Srii@inso.us
InSO International Call Center
Allen, TX 75013
Tel: (800) 788-8299
Fax: (877) 282-2439
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